All the crystals I promote are as described to the best of my ability and knowledge. Measurements and weights are taken accurately. Great care is taken to package your crystal and I would rather over package for safety. You receive my 1-1 attention always.
All crystals are in British Pounds currency (GBP).
The shopping cart will direct you to PayPal secure on-line payment. However if you wish to contact me privately to arrange a different method of payment this is possible. I accept Bank Transfer and www.wise.com
I post/ship daily depending on the time of day the order is received.
Shipping is always tracked by Royal Mail UK for items up to 1.99 kgs in
weight and Fedex is used for larger/heavier items. Tracking is sent via
Paypal or by email. Worldwide Shipping available. It is the responsibility
of the receiver to pay any customs/import duties.
All items will arrive carefully packaged. Care when opening is advised. The exposure to a difference in temperature must be gradually introduced. Allow your package to rest when it arrives and gradually open slowly making sure your hands are at the same temperature of the contents. Extreme changes of temperature can damage your crystal. Do not unwrap your crystal on top of a quartz worktop as this can chip your crystal if they make contact – quartz vs. quartz.
Regrettably I cannot accept any returns as I believe the crystal you have chosen has found you for a reason and you are the right guardian. However if an item is received damaged, this must be notified immediately and discussions will be opened to find a mutually acceptable resolution.